Privacy Policy

Effective: Nov 1, 2019

We value the trust that you place in us by sharing your personal data with us. BASICX takes your privacy seriously and is committed to handling your personal data in a way that is fair and worthy of that trust. BASICX will take all reasonable steps to protect your information from misuse and keep it secure.

We believe it is important to inform you about how we will use your personal data. Therefore, we encourage you to read this privacy policy carefully.

SUMMARY

This privacy policy explains the types of personal data we collect and how we use and protect that information.

• Who we are
• What personal data we collect
• How we collect personal data
• Data relating to your training, condition and physique
• What we do with your personal data
• Social Media
• Information Collection and Use
• Log Data
• Cookies
• How we share your data
• Service Providers
• Security
• Links to Other Sites
• Children’s Privacy
• Changes to the policy
• Contact and queries

WHO WE ARE

STARTWITH BASICX PRIVATE LIMITED built the BASICX SPORT Manager app as a free app. This SERVICE is provided by STARTWITH BASICX PRIVATE LIMITED at cost/no cost limited to Institutions, Corporates, Companies, Associations, Federations, Clubs or any other entity that could be benefitted from the core idea of the App.

This STARTWITH BASICX Mobile Application Statement (Mobile Privacy Statement) explains the data BASICX may collect on behalf of the entity that entitles you to use this BASICX mobile application (or App) used in connection with BASICX product offering.

This Privacy statement only applies to the information BASICX may collect on behalf of the entity. It does not apply to the information that entity may collect for its own use.

This page is used to inform website/app visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. Entity Privacy Policy is mentioned separately which may differ as per agreement initiated.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at BASICX SPORT Manager unless otherwise defined in this Privacy Policy.

WHAT PERSONAL DATA DO WE COLLECT?

The types of personal data we collect include data in relation to:

• Your contact details. Your name, postal address and other contact details, such as your telephone number and e-mail address, that we collect when you register for one of our online or mobile services, participate in an event or contest or purchase a product or service in our web shop.
• You’re BASICX ID and your accounts. Your sign in details, your BASICX user ID and the data you add to your accounts. Such data may include your name, your email address, and your date of birth, your gender, your language, the time zone you live in and your picture.
• Our online services and applications. The information that we collect if you use our online services or applications, such as. For more information on the type of data we collect as part of these services, please see ‘Data relating to your training, condition and physique’ below.
• Your online orders. The data we collect if you visit our web shop or order a service or product online, such as the content of your abandoned shopping cart, the amount and date of your order, the products and services you purchase, payment method, payment status, discount, delivery method and delivery address.
• Your purchases in our stores. The data we collect if you purchase a product or service in one of our stores, such as the amount and date of your purchase, the product or service you purchase, payment method, discount and location of the Vendor.
• Your events. The data we collect if you register for an event, such as the date and place of the event. For more information on the information that we collect as part of events, see ‘ Your Events’ under ‘Data relating to your training, condition and physique’.
• Contests. The data we collect if you participate in a contest.
• Your memberships. Information in relation to your membership of one of our entity customer programs, such as the start date of your membership, duration of your membership and your membership number.
• Your reviews. The opinions, experiences, preferences and interests, and product or event reviews that you publish on our websites or share with us online or through social media, such as the experiences and tips you share on food and nutrition, gear, event day, training and performance and health and injuries. For more information see ‘Data relating to your training, condition and physique’.
• Communication. You’re requests, any complaints you may have and any other data that we receive if we communicate with you via e-mail, online or via social media.

HOW WE COLLECT PERSONAL DATA

BASICX may obtain your personal data in a number of ways, for example when you create an BASICX ID or create or complete Basicx account or an account for one of BASICX entity event, when you purchase a product or service online when you use Basicx app to create a Academy training purchase or log your event results, or services of one or our partners or third parties, when you share personal preferences, experiences or reviews with us online or through social media, when you communicate with us via e-mail, online or social media, when you subscribe to our newsletter, when you complete an event or membership registration form, or if you participate in one of entity physical tests or measurements or in one of our or entity contests.

We also may obtain your personal data from our tied entities or one of our partners. For example, when you register for the service of such a partner and you agree that they may share your personal data with BASICX. If you do not want us to use personal data obtained from our partners, you can let us know by contacting BASICX.

DATA RELATING TO YOUR TRAINING, CONDITION AND PHYSIQUE

We may also collect personal data in relation to your physique, condition, training schedule or sports performance. This personal data may – by itself or in combination – reveal information about your health and your location. This type of sensitive personal data we collect may include:

• Personal measurement. Your foot and clothes size and other personal measurement information that you share with us or add to your MY BASICX account, such as weight and height.
• Sports specifics. Your current Sports Details e.g. if running, which type you are (underpronating, overpronating or neutral) and the level of your running.
• Tests and measurements. Measurement data we collect if you participate in one of entity events, which may be helpful for future development of training schedules and programs initiated by entity only. Any other referential data requested by Entity to be retained by entity only.
• Your events. The data we collect if you register for or participate in an event, including your scores, performances, timings, dates, achievements, etc. for different referential purposes.
• Your training data. The training data that you fill out on or generate through your use of MY BASICX (app or online), that you import from other apps or services from our partners or third parties, including your Sports experience and current sporting abilities, your training goal, performance, training schedule (date, duration and type).
• Your sports and precise location data. The sport data that you fill out on your BASICX account, that you log using the BASICX SPORT app, that are collected through personal input, trainers, events, referees or services from our partners or third parties, including the date and time of your sport, and other inputs as per different sports as available.
• Basicx Sport Messenger. The experiences and tips you share on events, activities, food and nutrition, training and performance and health and injuries on Basicx Sport Messenger to members of your club, or organizations.
• Your pictures. Pictures that you share/upload with us online or through social media.
• Shared or published. Any other personal data that you share with us or publish on our websites/App in relation to your event, tournament, physique, condition, training schedule or sports performance, such as reason for participation, participation with friends, what other sports you enjoy and injuries suffered.

We will take reasonable steps to ensure that your data are properly secured in accordance with this privacy policy.

WHAT WE DO WITH YOUR PERSONAL DATA

BASICX obtains and uses your personal data for the following purposes:

You’re BASICX ID and your accounts. Password and BASICX user ID number to link these accounts together so you can use the same sign in details to access all our services.

• Our online services. We will use your personal data to facilitate the use of our website, mobile apps and tools and to provide you with our services and allow you the use of our features in connection therewith.
• Your online orders. We use your contact details, account information and the data we collect if you visit our partner web shop or order a service or product online, to facilitate the use of our web shop, handle your order, provide you with our products or services or to communicate with you in connection herewith. We may send u notifications or remind you per email of your abandoned cart or send you an order confirmation.
• Contests and memberships. We use your contact details and the information we collect if you register for our entities contests or membership programs, to handle the registration and to facilitate those contests or membership programs.
• Your events. We use your contact details to register you for events. We also use your event data to provide you with a comprehensive overview of your performance and statistics.
• Statistical research. We use your personal data to conduct statistical research, evaluate our products, services, mobile applications and events and to improve them, to provide more responsive customer services and to improve the design and content of our websites, web shops and mobile applications.
• Newsletter. We use your contact details to register you for and send you reminders and newsletters via email or push notifications for our entity events or relative information which may be useful to all users.  
• Communication. We use your contact details and your requests and complaints to process these requests and complaints and to communicate with you.
• Compliance. Where necessary we use your personal data to comply with applicable laws and regulations; investigate or prevent illegal activities, suspected fraud, violations of our terms and conditions, or threats to the property or safety of any person; and protect our legal rights or defend against legal claims.
• Specific purpose. If we have clearly communicated a specific purpose for use of your data at the time you voluntarily submit or publish that data, we will use the data for that purpose as well.

SOCIAL MEDIA

Information in relation to social networking sites may be available to BASICX in several ways, such as:

• When you sign in for our services or applications using a social networking account
• When you connect your Basicx My Sport profile to your social media account
• When you make information publicly available on or via your social networking account, for example when you share your Basicx tips or experiences on Facebook;
• When you communicate with us through social media.

See the privacy policy for the social networking sites that you use to learn more about the data they make available to us and how they process your information.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request is will be retained by us and used as described in this privacy policy. The information requirement may differ depending on the entity requirement. The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

• Google Play Services

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that we do not operate these external sites. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not promote children using mobile under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we imply different adherent policy as per entity requirement for different age groups. We promote parents to first create their accounts and add their children as sub user for the services. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us info@basicx.in.